Accessibility at Storage New Barnet
Storage New Barnet is committed to providing an accessible and inclusive experience for all customers, including disabled people, older customers, and those using assistive technologies. This Accessibility Statement explains how we work to make our website and services easier to use, the standards we aim to meet, and how you can contact us with accessibility requests or feedback.
Our Accessibility Commitment
We aim to make the Storage New Barnet website and online booking process usable for as many people as possible. Our goal is to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more accessible and user friendly for everyone, including people with visual, auditory, cognitive, and motor disabilities.
We are continually improving our website and digital tools so that customers in the Storage New Barnet area can research storage options, check unit sizes, and manage bookings online with confidence.
Website Design and WCAG 2.1 AA
We work towards WCAG 2.1 AA compliance by focusing on key areas such as text readability, consistent navigation, and clear page structure. We aim to provide sufficient colour contrast between text and background, logical heading levels to help users navigate content, and responsive design so pages display clearly on desktops, tablets, and mobile devices.
Where we are aware of issues that do not yet fully meet WCAG 2.1 AA, we treat them as a priority for our ongoing development work and schedule improvements in future updates.
Screen-Reader and Assistive Technology Support
The Storage New Barnet website is designed to support common screen readers and other assistive technologies. We use meaningful page titles, descriptive headings, and informative alternative text for key images wherever possible, so that users relying on screen readers can understand storage options and location details in the New Barnet area.
Form fields and buttons are labelled to explain their purpose, helping assistive technologies announce information clearly. We also aim to minimise time limits and unexpected content changes so that users have enough time to read and interact with the website.
Keyboard Navigation
Our website can be navigated using a keyboard, without the need for a mouse or trackpad. Users should be able to move through links, buttons, and interactive areas using the Tab, Shift plus Tab, Enter, and arrow keys. We work to ensure that the focus indicator is clear, so it is easy to see which element is currently selected.
Menus, forms, and other interactive components are developed to be accessible via keyboard wherever possible. This supports users with mobility or motor impairments, as well as those who simply prefer keyboard navigation for convenience.
Accessible Information about Storage New Barnet
We aim to provide clear, plain language about our storage services in New Barnet, including unit types, access arrangements, and typical uses. Content is written in concise paragraphs, with headings that describe the information on each section of the page. This helps users scan, understand, and compare storage choices according to their individual needs.
If any information about Storage New Barnet is not accessible in the format we provide online, you can request it in an alternative format that better suits your requirements, where reasonably possible.
Contact and Accessibility Requests
We welcome feedback on the accessibility of Storage New Barnet, and we take accessibility concerns seriously. If you find any barriers when using our website or have difficulty accessing information about our storage in the New Barnet area, you can contact us and explain the problem, including which page or service you were trying to use.
When you contact us with an accessibility request, please tell us what you were trying to do, what went wrong, and which technology or device you were using. This information helps us investigate the issue and work towards a solution. We will review your request and aim to respond within a reasonable time frame, offering alternative ways to access the information or service whenever we can.
Ongoing Improvements
Accessibility is an ongoing process for Storage New Barnet. We regularly review our website and customer journeys, especially when we add new features or update our design. Our aim is to keep improving the experience for everyone in the Storage New Barnet community, so that arranging storage is as straightforward and inclusive as possible.




